Due to the competitive nature of the ecommerce industry, it is vital that an ecommerce website is as user-friendly as possible. Research shows that 70% of users will leave and never return to a site that loads slowly. In order to delve more deeply into what gives a site outstanding usability, we are going to investigate 5 ecommerce websites and how they employ certain usability rules.
The first thing that strikes about backcountry.com. The first thing that strikes about is how smoothly it loads. It loads all images at once. This is probably due to using a content delivery network (CDN). Secondly, it has a nice open design due to using a white background. This makes sure that the eyes are directed at the most important thing, the products.
The designer has chosen to make products very easy to find. There are extensive categories and a large search bar. Finally, there is a customer service help box that follows you down the page when you have been on the site for 2 minutes. These elements contribute to the fantastic usability of this ecommerce website.
The designer of Hazelnut kids has chosen to use very simple but highly effective layout. All their product categories are along the left hand side. The background design doesn't distract from the products. The homepage has a slider using images of children to make their target audience (parents) stay longer on the site. Moreover, each product category and product have high resolution images, making it very easy to inspect the natural toys at Hazelnut kids before purchasing.
This ecommerce website is aimed at young, fashion conscious people and has factored this into their usability. There is a search bar as well as having all the product categories on the left hand side of Zappos.com. This makes it incredibly easy to find what you are looking for.
Zappos.com loads quickly and uses bright and professional pictures to draw their visitors in. Each product has a video which makes the shopping experience resemble visiting a physical shop. There is a live-help button which puts you in contact with a sales representative. Finally, each product comes with reviews. This informs the buying decisions of customers and increases the chances of a sale being made. These elements have been carefully chosen to make Zappos.com as user-friendly as possible.
The speed of this ecommerce website is truly remarkable. The first thing Trisports.com does once you visit is to offer a 10% off coupon in exchange for your email address. This immediately invests the user with their brand and increases time spent on the site. Trisports.com use big, beautiful buttons which entice you to click on them. Due to the big range of products on offer they use drop-down menus with images on the right hand side to really draw the user in. It was really easy to find my way around and an incredibly enjoyable experience.
This ecommerce website is truly very beautiful. Sohofixed.com uses approximately 70% images, giving it incredibly pleasing on the eyes and easy to navigate. Hovering your mouse over a product causes it to flip, revealing the price and some extra information.
The fewer clicks the user has to make in order to find out about a product, the higher the chances that they will buy. The creators of sohofixed.com/bikes have employed this rule magnificently. You can make a decision quickly about what you want to buy. The use of large images, excellent font choice and animation makes this website fun and easy to use.
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